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Frequently Asked Questions

Postage

We ship with USPS and DHL.

Our US Warehouse is based in San Diego, CA. Our Australian warehouse is located in Brisbane, QLD.

We only sell online at the moment.

Returns

We have a very generous return policy of 90 Days (3 Months). We accept all returns provided the items is unused and in saleable condition.

We do not cover the cost of sending your order back (unless the item is faulty)

Yes of course! We allow customers to try bridles/blankets on their horses. We kindly ask that you keep the product clean if you wish to return it if its the wrong size.